Refund Policy (Digital Products)
Last updated: February 12, 2026
Digital products are delivered instantly. Refunds are reviewed case‑by‑case to keep things fair for both customers and creators.
Refunds may be approved for
- ✓Duplicate purchaseYou accidentally bought the same item twice.
- ✓Access problemsYou can’t access the files and support can’t resolve it.
- ✓Wrong/incomplete filesWe delivered incorrect files and cannot provide the correct version.
How to request support
Email support@vycura.co with your order number and a short description of the issue. We typically respond within 24–48 hours.